Shipping

Where we ship

Our online checkout accepts shipping addresses within the contiguous United States. For Alaska, Hawaii, U.S. territories, including Puerto Rico, or military addresses, please contact [email protected] for a shipping quote before ordering. International shipping is not available through the website. We do not offer customer visits or pickup at our home.

Preparing and delivering your order

We normally prepare and ship in-stock orders within 1–2 business days (Monday–Friday, excluding holidays). Our current standard service is USPS Ground Advantage, with an estimated 2–5 business days in transit within the contiguous United States, or about 3–7 business days total including preparation. These are estimates, not guaranteed delivery dates. Alaska, Hawaii, and offshore destinations may take longer. We may use another carrier or service in the future; delivery estimates will reflect the service used. If you need your order by a particular date, email [email protected] before ordering so we can discuss what is possible.

If a shipping delay affects your order, we will contact you with updated information and the option to cancel for a full refund before shipment.

Address changes and cancellations

Please check your shipping address before paying. If you notice an error or need to cancel, contact us as soon as possible with your name and order or receipt number. We will check the order’s status; changes may not be possible after shipment.

Missing, damaged, or incorrect deliveries

If your package is missing, arrives damaged, or contains the wrong coffee, please contact us promptly. Include your order or receipt number and, if available, photos of the package and coffee label. We will work with you to resolve the issue.

See our Returns & Refunds policy for the next steps.