One simple shipping rule
| Coffee subtotal | Shipping |
|---|---|
| Under $50 | $7.95 |
| $50 or more | Free |
The threshold is based on your coffee subtotal before shipping. An order with exactly $50 in coffee qualifies for free standard shipping. All amounts are in U.S. dollars.
Where we ship
Our online checkout accepts United States shipping addresses. International shipping is not available through the website. We do not offer customer visits or pickup at our home.
Preparing and delivering your order
Order preparation and carrier transit are separate steps. Delivery timing depends on the destination and carrier. If you need coffee by a particular date, email [email protected] before ordering so we can discuss what is possible.
If a shipping delay affects your order, we will contact you with updated information and the option to cancel for a full refund before shipment.
Address changes and cancellations
Please check your shipping address before paying. If you notice an error or need to cancel, contact us as soon as possible with your name and order or receipt number. We will check the order’s status; changes may not be possible after shipment.
Missing, damaged, or incorrect deliveries
If your package is missing, arrives damaged, or contains the wrong coffee, please contact us promptly. Include your order or receipt number and, if available, photos of the package and coffee label. We will work with you to resolve the issue.
See our Returns & Refunds policy for the next steps.